Terms and the Pro licence

1. What this covers

StreamSnag has two parts.

• The free core: finding and saving videos, Download all, files on the page, converting, and saving a video's existing captions as a transcript. It is open source under the GNU General Public License, version 3. Nothing in this licence takes away any right that licence gives you.
• Pro: transcription on your computer, the reading edition, the study page, the study pack, review cards, slide matching, automation after a download, and study tools added later. Pro is not open source. This licence is the only thing that lets you use it.

2. What you may do

With a valid key you may use Pro on computers you personally use, for your own study, teaching or work.

• Yearly key: for as long as the yearly subscription is paid. It renews each year until you cancel.
• Monthly key: for as long as the monthly subscription is paid. It renews each month until you cancel.
• Lifetime key: for as long as StreamSnag exists, including study tools we add later. “Lifetime” means the life of the product, not a promise that it will be developed forever.
• Trial: without a key you may take one lecture from start to finish through Pro, once.

One key works in both editions of StreamSnag: the one from your browser's store and the one from this site.

The price is the one shown when you buy. When this page was last changed, a yearly key was US$39.97 a year, a monthly key US$4.99 a month, and a lifetime key US$99.95 once. Those prices do not include AI use, which runs on your own AI account: no extra charge with a Claude or ChatGPT subscription you already have, your provider's charges with a pay-as-you-go key. It is never part of the StreamSnag price: see section 4.

You may read the Pro code that ships inside the extension to check what it does.

3. What you may not do

• Share, sell, publish or give away your key. One key is for one person.
• Remove, switch off or get round the key check, or help others to.
• Copy Pro code into another product, or redistribute Pro, changed or unchanged.
• Resell Pro or offer it to others as a service.

4. Your AI account and its costs

Transcription runs on your computer and uses no AI account. Neither does making a reading edition, unless you choose to have its wording tidied.

5. What you make is yours, and so is the responsibility

Transcripts, reading editions, study guides, quizzes and cards you make belong to you. We claim nothing in them.

You are responsible for having the right to save and process each lecture: your school's rules, the site's terms and copyright law still apply. Study material written by an AI can contain mistakes. Check anything that matters against the lecture itself.

6. Your data

Pro does its work on your computer. We run no servers that receive your lectures, transcripts or study material. Two things leave your computer, and only when you start them: the text you choose to send to your AI provider, and your key when it is checked with our payment provider (Lemon Squeezy). The privacy page says more.

7. Refunds and cancelling

You can have a full refund within 7 days of purchase, no reason needed, by replying to the receipt. This holds for a yearly key, a monthly key and a lifetime key alike. The key stops working when the refund is made.

After 7 days a yearly or monthly subscription can still be cancelled at any time. It is then not renewed, and Pro keeps working until the end of the year or month already paid for. A lifetime key is not a subscription, so there is nothing to cancel.

Moving to a lifetime key. If you have a yearly or monthly key and want a lifetime key instead, write to support@streamsnag.app. What you paid us for Pro in the 12 months before you ask counts toward the price of the lifetime key, up to the price of one yearly key. We send you a code for the difference and cancel your subscription. We do this by hand, when you ask. It does not happen by itself.

8. Keys for access needs

If you need transcription because of a disability or other access need and cannot pay, write to support@streamsnag.app and we will send a key.

9. Ending

A yearly or monthly key stops when its subscription ends. A lifetime key does not end while StreamSnag exists. Whichever you had, what you already made stays yours and stays readable. We may cancel a key that is shared or resold. You may stop using Pro at any time.

10. No warranty, and the limit of liability

Pro is provided as it is. We do not promise it will work with every site, video, slide deck or AI provider, or that it will be free of errors. As far as the law allows, our total liability to you is limited to what you paid us for Pro in the twelve months before the claim, and we are not liable for charges from your AI provider, lost data, or lost marks. Nothing here limits rights you have under consumer law that cannot be limited.

11. Changes and law

If we change this licence, the new version applies to new purchases, and to a yearly or monthly key from its next renewal. A lifetime key keeps the terms it was bought under unless the new ones are better for you. This licence is governed by the law of the State of Florida, USA.

Contact

Spergel Health AI LLC. Write to support@streamsnag.app.