Privacy

What stays on your computer

• The lectures you save, and the slides and other files saved with them.
• Transcripts, reading editions, study pages, study guides, quizzes and flashcards.
• Your review progress: which cards are due and how you answered them.
• Your settings and download history, and any AI key you enter. They are kept in the browser's own storage for the extension, on your computer.

There is no StreamSnag account, and the extension has no analytics, no ads and no tracking. We cannot see what you save or study, because none of it is sent to us.

The two things that leave it

1. The text you choose to send to your AI provider

   A study pack, and the optional tidying of a reading edition, are written by an AI account that you choose. When you start one of those steps, that lecture's transcript and the text of its slides go from your computer straight to that provider, under your own account. When the slides are a PowerPoint file, the speaker notes in it are part of that text. Pictures of slides and the video are never sent.

   Three smaller helpers in the popup also use your AI account, and only when you press them: Ask your AI to find it (this page's address and title, and the parts of its code that mention video; if the page shows your name, that can be in it), Summarize (the lecture's title and the text of its captions) and Ask AI why on a failed download (the error message, the page's address, the file's address, which can hold a temporary access key, and what the file's server answers). Each shows exactly what it would send, and to whom, before anything is sent. None of them sends passwords, cookies or files.

   Before each run StreamSnag shows what will be sent and to which provider. What the provider does with it is covered by their terms and privacy policy, not ours. Nothing is sent to an AI provider until you have chosen one and started a step that uses it.

2. Your Pro key, when it is checked

   If you have bought Pro, your key is checked with our payment provider, Lemon Squeezy, to confirm that it is valid. The check carries the key, not your lectures or anything you made.

Transcription is not on this list. It runs on your computer, and the sound is not uploaded. Making a reading edition without AI is not on it either.

Downloading is not sending

When you save a video or a file, your browser fetches it from the site you are on, as it does when you watch it. That site sees the request, as it would anyway. Nothing about it goes to us.

Setting up the optional helper and transcription downloads the programs they need, once, from where those programs are published. Those are downloads to your computer, not uploads from it. Nothing is downloaded until you press the button that starts the setup.

StreamSnag also waits for you. A file or stream that a page names but has not loaded is not asked for anything until you open StreamSnag on that tab.

Why the extension can see the pages you visit

A lecture can be on any site, and seeing which video files a page loads is how StreamSnag finds them. That is why the browser lists access to all sites when you install it. What it sees is used on your computer to show you what can be saved, and is not logged or sent anywhere.

When you buy Pro

The payment is handled by our payment provider, not by us. We never see your card. The provider gives us what we need to send your key, answer you and refund you: your email address and the details of the order.

When you write to us

If you email support@streamsnag.app, we have your address and what you wrote, and we use them to answer you. We do not add you to a mailing list.

This website

This site sets no cookies and has no analytics, ads or trackers, so there is nothing to consent to and no banner. It loads nothing from other hosts. If you use the light and dark switch, your choice is kept in your own browser and is never sent.

The site is hosted on GitHub Pages. Like any web host, it can see the network address a request comes from. We do not receive those records.

Changes and questions

If this page changes, the date at the top changes with it. Questions about privacy go to support@streamsnag.app.

The agreement for the paid study tools is on the terms page.